Terms of service

Welcome to Robotix Market. These Terms of Service ("Terms") govern your use of our websites and your purchase of products from us. By browsing our store or placing an order, you agree to these Terms. Nothing here limits the mandatory consumer-protection rights you may have under the laws of your country.

1. About us

Robotix Market is a specialist retailer of advanced robots and robotics equipment, serving customers across multiple countries. You can reach us at info@robotixmarket.com.

2. Eligibility

To place an order you must be of legal age to enter a binding contract in your country and able to receive and operate the equipment you purchase. Some products are professional or industrial equipment intended for use by suitably qualified operators.

3. Products and descriptions

We describe products as accurately as possible using manufacturer information. Specifications, features, firmware, and appearance may change as manufacturers update their products, and minor variations may occur. Images are for illustration. Availability is not guaranteed, and some items may be subject to lead times or pre-order.

4. Pricing and currency

Prices are shown in the currency of your selected market and may include or exclude taxes and duties depending on your location, as indicated at checkout. We may update prices at any time. If we find a pricing or description error after you order, we'll contact you to confirm whether to proceed at the correct price or cancel for a full refund.

5. Orders and acceptance

Your order is an offer to buy. A contract is formed only when we confirm that your order has been accepted and/or dispatched. We may decline or cancel an order — for example if an item is out of stock, a pricing error occurred, payment couldn't be verified, or we can't ship to your location — and we'll refund any amount already paid.

6. Payment

Payment is taken through our approved payment providers. You confirm you are authorized to use the payment method provided. Orders are processed once payment is successfully received.

7. Shipping, delivery, customs, and duties

We ship worldwide. Delivery times are estimates and not guaranteed. For international orders, import duties, taxes, and customs fees may apply and are the responsibility of the recipient unless stated otherwise at checkout. Please make sure your chosen product can be lawfully imported into your country before ordering.

8. Title and risk

Risk of loss or damage passes to you on delivery. Ownership passes to you once we have received payment in full.

9. Returns and refunds

Returns, refunds, and warranty claims are governed by our Refund & Returns Policy, which forms part of these Terms.

10. Warranty and intended use

Products are covered by the applicable manufacturer's warranty. Beyond that warranty and your statutory rights, products are supplied "as is." You are responsible for using robotic equipment safely, lawfully, and in line with the manufacturer's instructions and all applicable local regulations. Robotic and autonomous equipment can be powerful and, if misused, may cause injury or damage — never allow untrained persons to operate it, and follow all safety guidance.

11. Disclaimers and limitation of liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential losses, or for loss arising from misuse, unauthorized modification, or failure to follow manufacturer instructions. Nothing in these Terms excludes liability that cannot be excluded by law, including for death or personal injury caused by negligence, or your mandatory consumer rights.

12. Intellectual property

All content on our websites — including text, logos, images, and the "Robotix Market" brand — is owned by us or our licensors and may not be used without permission.

13. Third-party links

Our sites may link to third-party or manufacturer resources. We are not responsible for the content or practices of those sites.

14. Privacy

Your personal data is handled in accordance with our Privacy Policy.

15. Governing law

These Terms are governed by the laws of the United States, without prejudice to any mandatory consumer-protection laws of your country of residence, which continue to apply.

16. Changes to these Terms

We may update these Terms from time to time. The version published on our website at the time of your order is the version that applies.

17. Contact

For any questions about these Terms, email info@robotixmarket.com.